Tazkera / Support
How can we help?
If something is not working with reading, audio or memorization, or if you have an idea to share, send us a message. Ahmed Shehab reads and replies to support emails.
Email us
Briefly describe the issue and include your device model and app version if possible. Please do not send passwords or sensitive information.
Tap the address to open your email app.
Before you write
- If word audio or recitation does not play, check your internet connection and try another word or reciter.
- If prayer notifications do not arrive, check notification permissions and alert settings on your device.
- If the Qibla direction seems inaccurate, allow location access and move your phone away from metal or magnets.